# Elevate Your Career: Current Job Openings at PT Telmark Integrasi Indonesia
Navigating today’s fast-paced corporate landscape requires businesses to continuously optimize their operations. PT Telmark Integrasi Indonesia stands at the forefront of this movement as one of the nation's most rapidly expanding Business Process Outsourcing (BPO) firms. Established in 2016 and operating under the umbrella of Quiros Networks, the organization specializes in comprehensive, end-to-end management solutions for non-core business operations.
By leveraging advanced technology, seamless system integrations, robust infrastructure, and highly skilled professionals, the company empowers enterprises to streamline workflows and redirect their focus toward core growth strategies. PT Telmark Integrasi Indonesia manages critical functions including customer support, telemarketing, televerification, telesurvey, and structured financial collection services.
To support continuous expansion, the company is actively seeking dynamic, driven professionals to join the team in Yogyakarta. Explore the available career opportunities below to find a role that aligns with your professional background.
## 1. Team Leader Desk Collection (Yogyakarta)
Leadership is essential in driving financial recovery targets and maintaining high operational standards. The Team Leader role requires a proactive professional capable of guiding a team toward exceptional performance metrics.
Key Responsibilities
* Direct and motivate team members to consistently achieve and exceed established collection targets.
* Coordinate daily operational activities across the entire Desk Collection department.
* Conduct regular performance monitoring, mentoring, and coaching sessions for collection agents.
* Compile, analyze, and present comprehensive reports regarding team achievements to management.
Candidate Requirements
* Minimum educational background of a Diploma (D3) or Bachelor’s Degree (S1).
* At least 1 year of proven experience as a Collection Team Leader, preferably within the Banking or Fintech sectors.
* Demonstrated expertise in managing late-stage bucket recovery collections.
* Proficient in Microsoft Office applications, with advanced capabilities in Microsoft Excel.
* Exceptional interpersonal and verbal communication skills.
* Strong analytical mindset with effective problem-solving abilities.
* Must be willing to be stationed in Yogyakarta, with local residents strongly preferred.
## 2. Agent Desk Collection
Frontline communication plays a pivotal role in maintaining healthy financial portfolios while delivering respectful, customer-centric support.
Key Responsibilities
* Contact customers via telephone and digital messaging to secure loan repayments.
* Handle customer inquiries professionally regarding available payment channels and collection procedures.
* Deliver clear, accurate details concerning payment policies, terms, and conditions.
* Analyze payment trends and provide constructive financial guidance to clients experiencing payment delays.
* Propose viable, constructive solutions for payment resolutions and refund inquiries.
Candidate Requirements
* Minimum educational qualification of a High School Diploma (SMA/SMK) or equivalent.
* Strong verbal communication and negotiation skills.
* Solid analytical aptitude with the ability to resolve issues efficiently under pressure.
* Proven capability to thrive in a target-driven environment.
* Comfortable utilizing computer systems and digital communication tools daily.
* Minimum of 3 months of hands-on experience working as a Desk Collection Agent.
## How to Apply
If you possess the required qualifications and are eager to build a rewarding career within a thriving industry leader, take the next step today. Send your updated curriculum vitae (CV) directly to the recruitment team at:
Email: [email protected]