# PT Infomedia Nusantara (Telkom Group) Career Opportunities: Sales Advocacy Representative
Navigating your professional journey often requires aligning with industry leaders who foster innovation, growth, and meaningful customer connections. PT Infomedia Nusantara, a prominent subsidiary of the Telkom Group, stands at the forefront of digital media, publishing, and customer relationship management solutions in Indonesia. With a rich history dating back to its establishment as the pioneer of telephone directory services, the company has continuously evolved to meet modern market demands through its core business pillars. If you are eager to elevate your career within a dynamic telecommunications ecosystem, PT Infomedia Nusantara has opened exciting employment opportunities for April 2026.
## Understanding PT Infomedia Nusantara
Founded originally in 1975 under the Pertamina subsidiary framework before transitioning into the Telkom Group umbrella, Infomedia Nusantara has spent decades mastering the art of communication and information distribution. Today, majority-owned by Telkom alongside Multimedia Nusantara, the organization delivers cutting-edge customer management and digital solutions. Joining this prestigious enterprise means becoming part of a legacy dedicated to excellence, operational compliance, and unparalleled service delivery.
## Current Job Opening: Sales Advocacy Representative (SAR)
PT Infomedia Nusantara is actively seeking driven, customer-focused professionals to fill the Sales Advocacy Representative (SAR) position for GraPARI locations. This role is crafted for individuals who excel in interpersonal communication, possess a strong sales acumen, and prioritize exceptional client experiences.
Key Requirements for Applicants
To qualify for the Sales Advocacy Representative position, candidates must meet the following academic and personal criteria:
* Educational Background: Minimum Diploma (D3) degree from a recognized institution.
* Grade Point Average (GPA):
* Minimum 2.75 for graduates of State Universities (PTN).
* Minimum 3.00 for graduates of Private Universities (PTS).
* Communication Skills: Exceptional verbal and written communication abilities, including proficiency in English.
* Customer Orientation: A natural inclination toward client satisfaction and service excellence.
* Work Ethic: Capable of thriving both autonomously and collaboratively within a multidisciplinary team environment.
* Geographical Preference: Priority is given to candidates currently domiciled in or around the designated placement city or regency.
Core Job Responsibilities
As a Sales Advocacy Representative stationed at GraPARI, your daily duties will be both dynamic and impactful. Successful candidates will manage several critical functions:
1. Sales Target Achievement: Comprehend assigned sales targets and take full ownership of achieving them while strictly adhering to advocacy principles and company Standard Operating Procedures (SOP).
2. Consultative Engagement: Deliver comprehensive consultation services to customers inquiring about various products, actively diagnosing and fulfilling their telecommunications needs.
3. Customer Satisfaction Assurance: Guarantee absolute client satisfaction regarding all products and services provided by Telkomsel.
4. Comprehensive Client Support: Address customer inquiries and provide necessary assistance even outside immediate sales parameters to ensure a seamless service experience.
5. Queue Management during Peak Hours: Assist in managing and reducing customer wait times during peak operational hours at GraPARI service centers.
6. Cross-Functional Coordination: Collaborate closely with Team Leaders, SAR Coordinators, CCO Supervisors, and Regional Teams whenever product or sales escalations require specialized intervention.
Embark on a rewarding professional path today by joining PT Infomedia Nusantara (Telkom Group) and contributing to the future of Indonesia's telecommunications customer experience.